Welcome to The Durant Arms website. The following terms and conditions (T&Cs) apply to this website, please read them carefully, as they aﬀect your rights and liabilities under the law. If you do not agree with our terms and conditions then please do not continue to use this website.
1.The use of this website
The terms ‘Woollacott Inns Limited’, or ‘The Durant Arms’, or ‘us’, or ‘we’ refers to the owners of the website: Company number: 08753736; VAT number: 173 7644 82; Registered oﬃce: The Durant Arms, Ashprington, Totnes, Devon TQ9 7UP.
The term ‘you’ or ‘your’ refers to the user or viewer of this website.
2. Availability of our website
We will make every eﬀort to make our website available to you 24 hours per day but this cannot be guaranteed due to circumstances beyond our control, such as internet connectivity, essential maintenance by us, updates to the website, or a failure of your own system. Therefore, we do not accept any liability for disruption to the availability of our website.
3. Access to our website
Access to our site is allowed on a temporary basis only, and we reserve the right to withdraw or amend the service provided without notice. During your access to The Durant Arms website you shall not interfere or attempt to interfere by any means or device with the operation of the website, or with any third party involved in the creation, production and hosting of this website or the use of the website by others. You agree not upload any malware that would infect or damage our site including, but not limited to, computer viruses, Trojans, spyware, worms, ransomeware, adware or bonets.
Woollacott Inns Limited aim to ensure that the information is accurate at the time inclusion on the website, we cannot be certain that the information is totally accurate or up to date and accept no liability in respect of any mistakes that may have been made. We reserve the right to amend or change the information. However, our website is provided without any warranty or guarantee. We have taken reasonable precautions to ensure that our website is as secure as possible, and you have made the choice to use our website and do so at your own risk.
We disclaim all liabilities that relate to the following: incompatibility of our website to operate with any or your equipment, the inadequacy of this site to meet your requirements, technical problems including errors or interruptions to the website, loss or damage to data arising out of the use of or your inability to use this site, or unsuitability to meet your needs.
By accessing our website you agree that we shall not be held liable to any person for any losses costs or expenses of any kind, or for any damages whatsoever whether direct, indirect or incidental from your access to our website or by your downloading of any material including, without limitation, anything introduced by malware.
Nothing in these T&Cs aﬀects our liability for death or personal injury arising from our negligence neither does it apply to our liability in respect of products sold through The Durant Arms.
Failure on our part to exercise our rights immediately must not be taken as a waiver of our rights and we may exercise our rights in the future. Your use of this website and any dispute arising out of the website is subject to the laws of England and Wales.
5. Your liability and responsibilities
You agree to be liable for and to indemnify Woollacott Inns Limited (including employees, directors, shareholders, agents, and information providers) and to hold us harmless from all third-party claims, demands and actions and against any and all liability (including all legal fees and costs) incurred in relation to any claim to the extent that such liability arises from the beach of our T&Cs by you, or by the use of your device or computer and passwords by an unauthorised user. You agree not to use our website for any unlawful purpose, not to submit or publish false or inappropriate information or make any misrepresentation that could damage or threaten us or any third party, including the submission of racially, ethnically or gender oﬀensive material.
6. Intellectual property
All of the content of the pages of this website is subject to copyright (Woollacott Inns Limited © 2019). You are welcome to print pages or display pages on a computer screen for your personal use on condition that you do not alter any of the content. No part of this website, our logo or trademark (whether registered or not) may be reproduced and or transmitted in any way or used for any other purpose. Any unauthorised use of this material would run the risk of penalties or liability for damages including, without limitation, anything related to violation of copyright, trademarks, privacy or passing-oﬀ.
7. Gift voucher conditions of use
Prices quoted are per room per night and are inclusive of VAT.
Check in/out: Reserved rooms are usually available from 2pm and should be vacated by 10am, please advise at the time of booking if you require any variance of this. If you intend to check in outside pub opening hours please inform us to enable arrangements for key collection to be made.
We oﬀer two options to make a reservation to stay at The Durant Arms:
ii) Via a direct telephone booking with The Durant Arms (Tel: 01803 732240) and in acceptance of our T&Cs listed below:
9. Linking to or from our website.
Any links to other another websites or businesses that we may provide are added for your convenience and are not endorsed by us. These links are to websites provided by third parties who operate with their own privacy policies and T&Cs and which we have no control. Using a link to another website is therefore at your own risk and we disclaim any responsibility to any and all warranties and any material contained on any other site. We reserve the right to withdraw any link from our website without notice.
Should you wish to link to our website then this may only be done at our sole discretion and in such a way that such a link to us would be done in a fair and legal way, only to a website that is owned by you, and that any link agreed would not damage our reputation, or suggest any approval or endorsement on our part of your website/product. We reserve the right to withdraw linking permission without notice.
10. Complaints, comments or questions
It is our aim to deliver 100% customer satisfaction at all times, however we do recognise that sometimes our guests can feel let down, unsatisﬁed, or have areas that they would like us to improve on. We would welcome that if issues arise that they are discussed with us during your stay/visit in order to resolve the problem. Alternatively, we also like to hear about your good experiences and any members of staff or area or service you feel deserves mentioning.